FREQUENTLY ASKED QUESTIONS

General Questions

• Is there any difference between the OPPO LT-201 and LT-2007 models?

Questions about Order and Shipping

• Can I buy and pick up the player from your Mountain View office? If yes, how?
• Can you waive the shipping charge?
• Do you ship internationally?

Q: Is there any difference between the OPPO LT-201 and LT-2007 models?
A: There is no difference between these two models. The LT-2007 model number has been changed to LT-201.

Q: Can I buy and pick up the player from your Mountain View office? If yes, how?
A: We are more than willing to accommodate local pickup of our products. To arrange a local pickup, please select "Pickup from Mountain View, CA" from the pull down box when selecting shipping method of your order from the OPPO on-line store. Once your order has been processed, an e-mail will be dispatched stating your order is ready for local pickup. Please arrange a time between 9:30AM and 5:30PM Mon-Fri to pickup the unit.

Q: Can you waive the shipping charge?
A: Sorry, the shipping cost is an inherited part of our cost structure, and we have to pass it on to the customers. Some other online store may offer free shipping because those stores ship millions of items and may have huge discount from the delivery companies, and they can absorb the minimal shipping cost. For us this is not currently possible. As we obtain more discount from delivery companies in the future, we will pass on the savings by reducing the shipping charge.

Q: Do you ship internationally?
A: Yes, we ship to international customers from a number of countries that we are certain to have reliable delivery and payment processing. Please add the item to the shopping cart and check if your country is among our shipping destinations.

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